Hiring the Right Manager for Your Small Business
Selecting the right manager to run your small business is a critical decision that can determine its success or failure. A great manager can drive growth, foster a productive work environment, and ensure smooth operations. But what should you look for in a candidate? This article outlines key qualities to seek in resumes and interviews when hiring a manager to lead your small business.
Key Qualities to Look for on a Resume
Relevant Experience
Experience in managing small businesses, startups, or departments within larger companies is a strong indicator of competence. Look for candidates who have held roles involving:
Overseeing operations
Managing teams
Meeting financial or performance goals
Experience in your specific industry is a plus but not always a requirement.
Proven Leadership
Leadership positions on a resume, such as team lead, supervisor, or project manager, show that the candidate has experience managing people and driving results. Bonus points for achievements like improving efficiency, growing revenue, or reducing costs.Financial Acumen
If the role involves managing budgets, tracking expenses, or increasing profitability, the candidate should demonstrate strong financial skills. Certifications like QuickBooks, experience with budgeting, or measurable financial achievements indicate a solid grasp of business finances.Problem-Solving Skills
A history of resolving challenges or implementing innovative solutions is a key indicator of managerial success. Look for examples of initiatives they’ve led or crises they’ve handled effectively.Longevity and Stability
Frequent job changes can be a red flag. A manager who has stayed in previous roles for several years is more likely to provide stability to your business.
Skills to Identify During the Interview Process
Strong Communication
A manager must be able to communicate effectively with employees, customers, and stakeholders. During the interview, assess their ability to articulate ideas clearly, listen actively, and adjust their tone for different situations.Adaptability and Initiative
Small businesses often face shifting priorities and resource constraints. Ask situational questions such as:
“Tell me about a time you had to adapt to a major change at work.”
“Describe a time when you identified a problem and took initiative to solve it.”
Leadership Style
Understanding their leadership approach is essential. Do they lead by example, delegate effectively, and inspire their team? Behavioral questions like, “How do you handle underperforming employees?” can reveal their leadership skills.Cultural Fit
Your manager will shape the culture of your business, so finding someone aligned with your values is critical. Share your company’s mission and ask the candidate how they would contribute to it.Decision-Making Abilities
Managers often face high-stakes decisions. During the interview, ask questions such as:
“Can you describe a time you had to make a difficult decision without all the necessary information?”
Listen for logic, confidence, and a balance of risk and reward in their response.
Tech-Savviness
Modern businesses rely heavily on technology. A good manager should be comfortable with tools like project management software, accounting platforms, and communication apps.
The Intangible Traits
In addition to tangible skills, look for traits like integrity, resilience, and emotional intelligence. These qualities often make the difference between a competent manager and a truly exceptional one.
Conclusion
Hiring the right manager requires a blend of evaluating hard skills, assessing soft skills, and ensuring cultural fit. Look for candidates who bring relevant experience, leadership, and a proactive mindset to the table. A thorough interview process with situational questions and attention to personality traits will help you select a manager capable of driving your business toward success.